{"success":true,"result":{"rows":10,"page":1,"beginNum":0,"endNum":0,"id":******,"demandType":"1","demandTypeName":"采购预告(需求)","demandCode":"R******5","sourceId":"******","sourceSystem":"RSP","sourceSystemName":"资源共享云(RSP)","title":"2019年海尔电脑顾服服务管理(CSM)系统运维项目招标","materialOneId":1030,"materialTwoId":2041,"typeTwo":"IT基础设施建设","ifOut":0,"ifOutName":"否","purchaseOrg":"华北大区(******)","biddingModel":"1","biddingModelName":"公开","datePublish":******00000,"datePublishStr":"2019-10-24","manPublish":"王燕","manContact":"王燕","contactTel":"******","contactMail":"******","dateSignEnd":******00000,"dateSignEndStr":"2019-10-29","detailsPageUrl":"******/enter?p_p_id=58&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&saveLastPath=0&_58_struts_action=%2Flogin%2Flogin&userType=5","demandState":"1","demandStateName":"互动中","version":1,"timeOperationSouce":******21000,"timeOperationSouceStr":"2019-10-24","activeFlag":1,"activeFlagName":"有效","createById":0,"createDate":******00000,"createDateStr":"2019-10-24","updateDate":******21000,"updateDateStr":"2019-10-24","materialOneName":"IT服务","mainBody":"CSM作为HCC系统智能互联子平台,由海尔电脑顾服牵头建设,包含备件和渠道管理功能的、完整的服务管理平台。承接包括计算机、笔记本在内的九个产品线和雷神、卫玺等小微售后服务管理工作,需对系统进行持续运维,保障系统稳定运行。\r\nCSM作为HCC系统智能互联子平台,由海尔电脑顾服牵头建设,包含备件和渠道管理功能的、完整的服务管理平台。承接包括计算机、笔记本在内的九个产品线和雷神、卫玺等小微售后服务管理工作,目前已经正常运营10年,需对系统进行持续运维,保障系统稳定******集团统一规划中,目前需要保证原业务正常运营,持续运维。
\r\n2019年CSM运维工作的主要目的是通过程序优化实现系统稳定运行,将新的服务协议和小微个性化需求落地,降低服务成本,提升服务商、客户满意度,实现科学化、系统化的服务管理。
\r\n \r\n有与需求相符或类似的实施案例并能够提供案例介绍;\r\n供应商三证或统一社会信用代码证件真实且在有效期内;\r\n公司的营业范围与需求项目范围相符;"}}